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Customer
Service
Shipping & Delivery
Your item(s) will be shipped by UPS and
delivered to your door usually within 5
- 7 days. If you would like to arrange other
shipping options please contact us.
Privacy & Security
Any information collected on this site
is stored securely and will NEVER be distributed
to third parties or affiliates without your
express permission. Our site checkout is
secure up to 256 bit encryption and conforms
to the industry standards for security and
safe transactions.
Returns & Replacements
If any of the items you purchased were
damaged during shipping we will need photos
of the damaged box and materials along with
a brief description. If you would like to
return an item or have an item replaced
just contact us to make arrangements. We
need the item being replaced returned prior
to any refunds or new replacements being
shipped.
Ordering
If you have any questions about ordering,
pricing, bulk purchasing please contact
us as we would be happy to assist you.
Payment, Pricing & Promotions
Promotions run through this site and
others are only valid for one use per person/address.
If you have any questions about a promotion
please contact us prior to placing your
order.
Viewing Orders
Only registered accounts can view their
past orders. If you checked out as a guest
we can send you a new copy of your previous
orders by email. We highly recommend registering
with our site in order to take advantage
of our client area in which you can manage
your newsletter subscription, view orders,
update billing info and more.
Updating Account Information
If you have an account with our store
you may login anytime day or night to update
your account information. If there is any
problem in billing or processing your payment
we may ask you to login and verify your
address on file. Please contact us if you
have any questions.
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