Customer Service

Shipping & Delivery

Your item(s) will be shipped by UPS and delivered to your door usually within 5 - 7 days. If you would like to arrange other shipping options please contact us.

Privacy & Security

Any information collected on this site is stored securely and will NEVER be distributed to third parties or affiliates without your express permission. Our site checkout is secure up to 256 bit encryption and conforms to the industry standards for security and safe transactions.

Returns & Replacements

If any of the items you purchased were damaged during shipping we will need photos of the damaged box and materials along with a brief description. If you would like to return an item or have an item replaced just contact us to make arrangements. We need the item being replaced returned prior to any refunds or new replacements being shipped.

Ordering

If you have any questions about ordering, pricing, bulk purchasing please contact us as we would be happy to assist you.

Payment, Pricing & Promotions

Promotions run through this site and others are only valid for one use per person/address. If you have any questions about a promotion please contact us prior to placing your order.

Viewing Orders

Only registered accounts can view their past orders. If you checked out as a guest we can send you a new copy of your previous orders by email. We highly recommend registering with our site in order to take advantage of our client area in which you can manage your newsletter subscription, view orders, update billing info and more.

Updating Account Information

If you have an account with our store you may login anytime day or night to update your account information. If there is any problem in billing or processing your payment we may ask you to login and verify your address on file. Please contact us if you have any questions.